Regarding position specification

1. Regarding height specifications: For screen printing, please specify the measurement from the bottom edge of the neck rib. If you specify the height from the top edge, it may be out of position due to individual differences in the rib, so it is not eligible for return or exchange. If you want to specify the exact position, please specify the distance from the bottom edge of the rib.

2. Regarding chest position
To specify the chest position, please specify the distance from the bottom of the neck rib to the center of the design, and the distance from the center of the neck rib to the center of the design in centimeters. Since the positioning is done manually, there may be a discrepancy of up to 1 cm, so please take this margin of error into consideration when ordering.

3. Regarding the processing position of the left and right edges, if you want the design to be close to the seam, please specify the measurement from the nearest seam.

4. Matching the design positions on the front and back
We do not accept work to align the designs on the front and back of a T-shirt, as this is prone to misalignment due to differences in position when laid flat and when worn, as well as individual differences.

Regarding processing in the central position

We manufacture and process our garments based on the center of the rib at the neck (collar). Clothing manufacturing varies from garment to garment, and the center of the rib at the neck does not necessarily coincide with the center of the garment's width. For this reason, if a design is processed in the center, there may be a discrepancy of about 10 mm between the center of the width and the center of the design.

When placing an order, please understand that the processing will be based on the rib at the neck as the center reference, and please take this margin of error into consideration when placing your order.

If there is a clear misalignment in the print, we will promptly process your return or exchange. Please provide a photo of the garment laid flat, taken from one meter away from the front, and attach it to your inquiry.

However, for products other than UnitedAthle and Printstar products, especially those made by overseas manufacturers, a misalignment of up to 30mm is permitted for size M. Please note that this is unavoidable when the product is received, and that any misalignment of 20mm or less between the center of the design and the center of the body width will not be eligible for return or exchange.